Subject: Osborne's Latest & Greatest August '04
Date: Tue, 3 Aug 2004 11:17:20 -0500 From:"Faltermeier, Bettina" <>




Below you will find a list of select new titles to be released this month.  For a complete listing of our books, please visit our Website at


If you are a member of the media or a user group manager and would like to obtain a review copy of a book and/or its press release, please contact Bettina Faltermeier at  Don’t hesitate to contact me at any time if you need more information about our books and authors, would like to interview an author, or are interested in excerpts of our books.


For bulk user group purchases (10 books minimum and a 30% discount), please email Karen Schopp at


If you do not wish to receive further e-mail solicitations from me, please email, or write to: Bettina Faltermeier, McGraw-Hill/Osborne, 2 Penn Plaza, 12th Floor, New York, NY 10121, you can also call me directly at 212-904-3604.  View our Corporate Privacy Policy at  To learn more about how McGraw-Hill/Osborne applies this Policy, you can contact



Consumer Technology:


eBay QuickSteps by Carole Matthews & John Cronan

ISBN: 0-07-225506-4; 256 pages; $16.99

Color screenshots and brief instructions show how to buy and sell on eBay in no time.  Readers will learn how to bid at eBay auctions, find bargains and unusual objects, sell all kinds of items, make products stand out, and much more. 


PC QuickSteps by Guy Hart-Davis

ISBN: 0-07-225872-1; 240 pages; $16.99

Guy Hart-Davis teaches beginners everything they need to empower themselves as effective computer users, including using the Windows XP operating system, sending and receiving email, navigating the Internet, maintaining a PC, home networking, and more.  The graphical approach, full-color printing, and easy-to-follow writing style make the book especially appealing to users who feel intimidated by computers.


The PC Doctor’s Fix-it-Yourself Guide by Adrian W. Kingsley-Hughes

ISBN: 0-07-225553-6; 504 pages; $29.99

This easy-to-use guide shows how to diagnose, fix, upgrade, and maintain PCs and install software and peripherals.  Includes handy checklists at the end of each chapter to help with ongoing maintenance.


How to Do Everything to Fight Spam, Viruses, Pop-Ups, and Spyware by Ken Feinstein

ISBN: 0-07-225655-9; 256 pages; $24.99

Loaded with insightful advice, practical tips, and trial software, this book-and-CD defense will help its readers rid their computer of the perils and nuisances of Web surfing once and for all.  Author and tech expert Ken Feinstein gives easy-to-understand explanations of the technologies at work, and just exactly what steps to take to avoid Spam, to surf the Web with enjoyment, and protect users’ privacy.


Quicken 2005: The Official Guide by Maria Langer

ISBN: 0-07-225794-6; 512 pages; $24.99

Reviewed and endorsed by Intuit, makers of Quicken, this official guide provides full coverage of all features of this personal finance software.  Langer includes plenty of information and online resources to assist in making financial decisions. 



Business Technology:


CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century by Paul Greenberg

ISBN: 0-07-223173-4; 608 pages; $29.99

Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers.  Greenberg explains CRM concepts, tools that are available and suitable for various businesses, and he offers practical, expert advice on avoiding common pitfalls.





Hardening Linux by John Terpstra et al.

ISBN: 0-07-225497-1; 480 pages; $39.99

Written by a team of Linux security experts, this hands-on resource presents concrete steps security professionals can take immediately as well as ongoing actions to ensure long-term security.  It provides the principles of system hardening that are applicable regardless of the Linux distribution being used. 





Java 2 v5.0 Tiger New Features by Herb Schildt

ISBN: 0-07-225854-3; 216 pages; $24.99

This book is for people who already know Java and want to utilize the impressive array of innovations contained in Java 2, v. 5.0.  By covering only what is new in Tiger, this fast-paced guide gets users up to speed quickly, without rehashing what they already know. 


Struts: Essential Skills by Steven Holzner

ISBN: 0-07-225659-1; 448 pages; $29.99

This book gives a hands-on approach and step-by-step examples that illustrate each topic.  Users can follow along and create Web and Struts applications, master view, model, and controller creation, and learn the Struts HTML, bean, and logic tags.  Includes program-ready examples to build and deploy a wide range of Struts applications.





Oracle Database 10g PL/SQL 101 by Christopher Allen

ISBN: 0-07-225540-4; 416 pages; $39.99

Step-by-step coverage includes storing, retrieving, and manipulating data, and a broad range of SQL and PL/SQL functions and tools.  Real-life examples and hands-on projects help users apply what they have learned.





CAPM Certified Associate in Project Management All-in-One Exam Guide by Joseph Phillips

ISBN: 0-07-225704-4; 608 pages; $59.99

This book is filled with CAPM exam tips and techniques, case studies, and CAPM-style end-of-chapter exams.  A CD-ROM featuring two simulated exams with 300 all-original questions is included with the book.  For a limited time, project management tools you can put to work today are available download-able free with the purchase of this book.