Date: Thu, 28 Mar 2002 07:08:07 -0800 (PST)
From:"TechRepublic NetNote" <Online#3.9772.37-La5YOO-lSl2_.1@newsletter.online.com> 
Subject: TechRepublic: Timesaving support tips from readers
TechRepublic
http://www.techrepublic.com

Presents your 
TECHREPUBLIC NETNOTE E-NEWSLETTER for March 28, 2002

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<------------------------------------------->

TIMESAVING SUPPORT TIPS FROM READERS

READERS RECOMMEND PROBLEM-SOLVING TIPS FOR TECH SUPPORT
Pick up a few new problem-solving techniques from TechRepublic members
who responded to the SOAP approach with a few solution-oriented tips of
their own.
http://clickthru.online.com/Click?q=62-4oEiIePkZ5DKG4sGtTpKKk19ZdRR 

CONSIDERING NAS? HERE ARE FOUR MAIN PLAYERS
After hearing about the many benefits of network-attached storage 
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SAP NOW OFFERS TWO PRODUCTS FOR SMALL BUSINESSES
Smaller organizations looking for enterprise solutions have more 
options
now that SAP has introduced two new programs targeted at small and
midsize businesses. Gartner discusses who will benefit the most and 
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BACK BY POPULAR DEMAND

ASPs MUST MANAGE, NOT JUST RUN, YOUR OUTSOURCED SYSTEMS
Part of an ASP's value should be that it not only keeps your
applications running but that it also helps with more complicated 
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take some of these new ideas to your ASP.
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TROUBLESHOOT WINDOWS RAS AND VPN CONNECTIONS WITH THESE TIPS
Keeping remote access services for employees up and running is both
critical and challenging. Here are some helpful troubleshooting tips 
and
tools for working with both dial-up access and VPN on Windows RAS 
servers.
http://clickthru.online.com/Click?q=e0-cIvRQfDo01LtaMxkWhoYmpUA5sRR 

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THIS WEEK'S FEATURED DOWNLOAD

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TODAY AT TECHREPUBLIC

CONSIDER THESE ISSUES BEFORE BUILDING A SMART PORTAL
According to one expert, smart companies are moving to smart portals to
help employees connect and collaborate. Here are some questions to ask
before launching a smart portal in your shop.
http://clickthru.online.com/Click?q=1f-rvVqI58V5yoRtAh1HmvkHEbrR9RR 

BACK UP YOUR CUSTOM OUTLOOK SETTINGS
Users who customize their Outlook settings dread moving computers or
enduring an Outlook reinstall because they often lose their custom 
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But there's a way to take your custom Outlook settings with you. Find
out how.
http://clickthru.online.com/Click?q=35-d6zTIbIJYiIul7xK-Xx_SnPLNsRR 

MAKE A CASE FOR LINUX ON YOUR DESKTOPS
Recent developments in the Linux desktop environment and office suites
have caused people to ask, "Is Linux finally ready for the enterprise?"
Before you run to your boss with a migration proposal, find out the 
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and cons of such a move.
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KEEP A BRIGHT OUTLOOK ON IT LIFE
All those Outlook client systems, each with an impatient user who can't
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